top of page
FAQ — AK NextG Support
Charging & CompatibilityPRODUCTS & QUALITYRETURNS & REFUNDSSHIPPINGORDERS & SHOPPINGWarranty & SupportAmazon & Where to BuyApp & CommunityLegal & Disclaimers
Does the TriCharge Pro work with iPhone 18 Pro?
A: Yes — the TriCharge Pro is Qi2.2 certified and charges compatible with iPhone 18 Pro at full 25W speed. Requires iOS 26+ and a 45W+ USB-C PD adapter (not included).
What power adapter do I need?
Use a 45W or higher USB-C PD adapter for all three pads to charge at full simultaneous speed. A 20W adapter will work but at reduced speed. The adapter is not included.
Does it work with Android phones?
Yes — it charges any Qi2.2-certified Android device at full 25W speed, and any Qi-compatible phone at standard wireless speeds.
Will it charge my Apple Watch and AirPods at the same time as my iPhone?
Yes — all three charge simultaneously. iPhone at Qi2.2 25W, Apple Watch at magnetic fast-charge speed, and AirPods on the wireless pad.
Do I need to buy any cables?
No cables needed for iPhone, Apple Watch, or AirPods — all three charge wirelessly. You just need a USB-C PD wall adapter (45W+) to plug the TriCharge Pro into the wall.
Is it compatible with MagSafe cases?
The TriCharge Pro uses 16 N52 magnets and the Qi2.2 standard, which is compatible with MagSafe-compatible cases. Very thick or non-magnetic cases may reduce alignment and charging speed.
Does the PowerDesk 6-in-1 charge a MacBook?
Yes — the PowerDesk 6-in-1 delivers 65W via its built-in retractable USB-C cable, which charges MacBook Air at full speed and MacBook Pro 14" at near-full speed. Total 105W GaN across 6 ports.
What devices does the PowerDesk 6-in-1 support?
MacBook, iPhone, iPad, AirPods, and any USB-A or USB-C device simultaneously. It has a built-in wireless pad for iPhone, a retractable 65W USB-C cable for MacBook, and 5 additional ports.
Do the cables support fast charging?
Yes — the AK NextG 100W and 240W braided USB-C cables support fast charging on compatible devices. The 240W cable also has an LED display showing live wattage so you can confirm your device is charging at full speed.
What is the 540W GaN Desktop Station best for?
The PowerDesk 6 is built for power users with multiple devices on one desk. 4 USB-C ports up to 140W each and 2 USB-A ports, with a smart display showing live wattage per port. Ideal for MacBook Pro 16", iPad Pro, and multiple accessories running simultaneously.
What is the PowerDesk 10 and who is it for?
The PowerDesk 10 is a 160W GaN 10-port charging station (6 USB-C + 4 USB-A) designed for home offices or small teams that need to charge many devices from one hub. Covers laptops, phones, tablets, and accessories all at once.
bottom of page
